About the job

Territory Sales Manager, Texas

Full-time · Associate


The Territory Manager will be responsible for the assigned territory. The Territory Manager is responsible for building relationships in person and selling to customers on a proactive basis. This position will promote the company’s products through promotional events and resolve customer issues.

This position will cover Texas territory and the surrounding areas. The candidate must be willing to live in or relocate to the Texas area.

This position requires extensive travel to visit customer account sites in the assigned territory, company meetings, and events within the US.

The Territory Manager reports to the Office Sales Manager. This position works directly with an Inside Sales Partner and collaborates with a team of Territory Managers.

Duties and Responsibilities

  • Visit assigned accounts, set up and run Store Sales Events, set up and run sell-through promotions, and educate customers on brands and retail programs
  • Collaborate with Inside Sales Partners and Office Sales Manager on sales strategies, account trends, and changes within accounts
  • Work with Mobile Device to up-sell/cross-sell products, fulfilling allocations/back orders and/or account management
  • Mine/develop new business in managed territories
  • Build accounts by developing customer relationships, understanding the customer’s purchasing strategies, and providing accounts with a high level of customer service
  • Maintain strong, long-lasting customer relationships with client accounts to establish brand loyalty; partner with customers to understand and fulfill their business needs and objectives
  • Ensure customer satisfaction through direct communication and solicitation of feedback; resolve issues when identified
  • Responsible for managing sales to customer accounts within the identified region; identifying the quality of stock and placement of merchandise; ensure up-to-date information is available
  • Execute specific programs, promotions, and campaigns that support sales strategies
  • Schedule and participate in Store Sales Events, sell through promotions, etc.
  • Participate in trade shows, and special company activities
  • Maintain social media activity current to drive brand awareness
  • Provide customers with staff training as needed
  • Monitor/study account activity, business activity
  • Meet or exceed sales goals as determined by the Office Sales Manager
  • Participate in Sales Team Meetings


  • Provide sales data and guides to help accounts meet goals
  • Develop and monitor account sales performance
  • Keep record of sales trends to develop specific sales strategies
  • Other duties as assigned

Skills and Attributes

  • Strong written and verbal communication skills
  • Diligent and detail-oriented
  • Good listening and relationship-building skills
  • Great customer service skills
  • Ability to work in a team-based high energy environment
  • Ability to work on multiple tasks
  • Self-motivated and capable of working with moderate supervision
  • Bilingual (English/Spanish) a plus
  • Working knowledge of Microsoft Office applications, especially Word, Excel, and Powerpoint
  • Ability to travel within the territory as needed
  • Local knowledge of markets and territory a plus

Education and Experience

  • Bachelor’s degree in Business Administration, Marketing or equivalent preferred
  • Minimum 3 years of sales experience with customer relations and portfolio management; cigar industry preferred
  • Traveling sales experience preferred
  • Valid Driver’s License required


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